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Setting email options

1. Choose Tools > Administration > Project Options.

The Project Options dialog box opens.

2. Select the Email category.

3. Select Enable email tracking for this project to enable email tracking.

Email is tracked with the item it is sent from. Tracked email includes a cookie that uniquely identifies the TestTrack project and the item it was sent from. When a reply is sent, the email is retrieved from the email tracking account by the TestTrack Server, attached to the corresponding item, and forwarded to the user who sent the original email.

4. Select Enable sending of mail for this project to enable email sending.

If you do not select this option, users cannot send email from TestTrack or receive email notifications.

5. Select an Email Notifications Return Address option.

• Always use the notification email account for the return address is the default option.
• Only use notification account if no user is logged in uses the notification account information. In general, a user is not logged in during email import, automatic SoloBug import, or when SoloSubmit is used. The notification account is used in these scenarios.
• Only use notification account if the logged in user’s email address is blank ensures an email address is available if the logged in user did not provide an email address.
• Enter a Notification account name. The notification account name defaults to TestTrack. You will probably want to customize the account name for your company.
• Enter a Notification account email address. If you do not enter an email address, your email may be rejected because some Internet providers do not accept email without a return address.

6. Click OK to save the project options.