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Setting send mail options

1. Choose Tools > Administration > Project Options.

The Project Options dialog box opens.

2. Select Send Mail from the Issues category.

3. Select any Closed Issue Notification Options to email users or customers when issues they submitted are closed.

• Send mail to issue’s submitters if the issue moves to a Closed state sends email about the change to the issue submitters. Select the user type to email. If an issue has multiple found by entries, email is sent to each found by user.
• Don’t send notification if issue is added in a closed state prevent sending email about issues added in a closed state.
• Select an Email template to use for the email.

4. Select an Issue Notification List Template to use when emails are sent to users or customers specified on the Email tab in the Add/Edit Issue dialog box..

5. Click OK to save the changes.