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Editing and deleting workflow events on items

You can edit workflow events to add information or correct mistakes. For example, an issue resolution affects documentation but you forgot to select the Affects Documentation check box. You can edit the fix event to select the check box.

You can also delete events that were added by mistake.

1. Click the Workflow tab and click Events when you are editing an item.

Note: Select Show System Comments to display automation rule events. You cannot edit or delete these events.

2. Edit or delete the event.

To edit an event, select it and choose Edit > Edit Event. Make any changes in the event dialog box and click OK.
To delete an event, select it and choose Edit > Delete Event. Click Yes when prompted to confirm the deletion.

3. Click OK to save the changes.

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